DJS House, 183 Holyhead Road, Birmingham, West Midlands, B21 0BD

About Crownsway

Established in June 1971, by Dr Dharam Duggal PhD and Dr Saroj Duggal MBE, PhD 

As an independent insurance broker and underwriter we’re able to provide you with a unique balance of professional expertise, service and of course value for money.

Benefits

With over 47 years of experience, we understand the importance of listening to our clients and work in partnership with them to ensure, we deliver, based on their needs for clear, accurate professional advice and service. We’re currently supporting over 34,000 individual, business and intermediary clients across the UK and we’re proud of the relationships we have developed.

We fully understand that superb customer service, efficient facilitation and processing of our various insurance solutions are vital in fulfilling our clients’ expectations. That is why our ability to underwrite all risks in-house, enables us to efficiently fulfil quotation requests and issue of policy documentation – something that we believe makes us unique and why we have been able to support the needs of our clients. As a family run business we are passionate about the service we provide.

We fully understand the importance of enabling our clients to deal with the same contact within our business, who will know and understand their requirements. By having that continuity of relationship we are able to establish confidence and trust. Crownsway’s principles of doing business are founded on quality, reliability and service, and our personalised approach to doing business. Crownsway arerecipient of many awards including:

2007: Excellence within the Business Industry
2009: Community Award November
2012: Community Award November
2013: Business Woman of the Year (Mrs Saroj K Duggal)
2013: Angel of the Community
2015: Lifetime achievement Award (Phoenix Newspaper)
2016: Finalist for the Business Woman of the Year (Miss Neelam K Duggal)
2017: Broker of the Year 2017 (Shortlisted for CIR Award)

As an established firm we deal with all major Insurers. Crownsway is ISO 9001 accredited firm and a Member of British Insurance Brokers Association, the Institute of Insurance Brokers, Institute Register of Insurance Brokers, Institute of Public Loss Assessors and the Financial Ombudsman Service. 

Crownsway Insurance is an independent insurance broker authorised and regulated by the Financial Conduct Authority and is entered on the FCA register https://register.fca.org.uk/  under references 306797. 

Our Team

  • Miss Neelam K Duggal Cert CII, BA - Director

    Miss Neelam K Duggal worked in the family business since she was a child. Whilst taking a different career path, her heart and passion was to continue with the family business. Using her personal skills and degree she was able to make the relevant changes for the company. She works closely with the high NetWorth businesses and clients as well as communicating with relevant underwriters in ensuring that Crownsway has the right scheme in place for their clients. She also flows in all department in ensuring that main targets have been met. 

  • Dr Saroj Duggal Finance Director

    Dr Saroj Duggal came from a business family environment in Kenya and joined Crownsway in 1971, continuously striving in making it the success that Crownsway is today.

  • Dr Dharam Duggal Managing Director

    Dr Dharam Veer Duggal PhD came from India in 1965 and established Crownsway Insurance Brokers Limited in 1971 alongside co- director Dr Saroj Duggal PhD (Mrs).

  • Mr Mohammad S Khan Commercial Manager

    Cert CII- Mohammad has been with Crownsway Insurance Brokers Limited for number of years working in the Claims and Commercial Department. He deals with the claim in a timely fashion and to report to insurers so that satisfactory outcome can be achieved for the client. with regards to Commercial Insurance the requirements for each client are different, therefore it is necessary to carefully assess the demands and needs so that suitable insurance product is provided to the client. He can speak to client in Urdu, Hindi and Arabic which helps the client understand their insurance policy. This is one of the reason why client insure with Crownsway on a long term basis.

Directors
  • Miss Neelam K Duggal Cert CII, BA - Director

    Miss Neelam K Duggal worked in the family business since she was a child. Whilst taking a different career path, her heart and passion was to continue with the family business. Using her personal skills and degree she was able to make the relevant changes for the company. She works closely with the high NetWorth businesses and clients as well as communicating with relevant underwriters in ensuring that Crownsway has the right scheme in place for their clients. She also flows in all department in ensuring that main targets have been met. 

  • Dr Saroj Duggal Finance Director

    Dr Saroj Duggal came from a business family environment in Kenya and joined Crownsway in 1971, continuously striving in making it the success that Crownsway is today.

  • Dr Dharam Duggal Managing Director

    Dr Dharam Veer Duggal PhD came from India in 1965 and established Crownsway Insurance Brokers Limited in 1971 alongside co- director Dr Saroj Duggal PhD (Mrs).

Team Members
  • Mr Mohammad S Khan Commercial Manager

    Cert CII- Mohammad has been with Crownsway Insurance Brokers Limited for number of years working in the Claims and Commercial Department. He deals with the claim in a timely fashion and to report to insurers so that satisfactory outcome can be achieved for the client. with regards to Commercial Insurance the requirements for each client are different, therefore it is necessary to carefully assess the demands and needs so that suitable insurance product is provided to the client. He can speak to client in Urdu, Hindi and Arabic which helps the client understand their insurance policy. This is one of the reason why client insure with Crownsway on a long term basis.

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